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How dpdoos Handles Your Personal Data

At dpdoos, we take your personal data seriously — this policy explains exactly what we collect, why we collect it, and how we keep it secure for every…

Data collected with your consentUPI & Paytm payment details protectedAccount security at every stepClear data retention periodsYour right to request deletion
dpdoos How dpdoos Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have questions about how your data is used, want to request a copy of the information we hold about you, or need to report a privacy concern, our dedicated privacy…

Email Privacy Team Send your data request or privacy query directly to our privacy team via email. We aim to acknowledge your message within one working day and resolve requests within 72 hours.
Live Chat Support Access live chat from inside your dpdoos account dashboard. Our agents can raise a formal data request on your behalf and escalate privacy concerns to the appropriate team immediately.
Written Request For formal data deletion or portability requests, you may submit a written request through our account settings page. We will verify your identity before processing any changes to your stored data.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

dpdoos applies a layered approach to data security — from the moment you open your account through every deposit, withdrawal, and support interaction.

Cookies and Tracking

We use cookies to keep your session secure, remember your preferences, and understand how pages are used.

Account Security

Every dpdoos account is protected with password hashing and session tokens.

Payment Data Handling

When you deposit via UPI, Paytm, or PhonePe, we capture only the reference data needed to confirm the transaction.

Data Retention Periods

We retain your account data for as long as your account remains active and for a defined period afterward as…

Who Can Access Your Data

Access to your personal data within dpdoos is restricted to authorised staff who need it to operate your account or…

Requesting Changes to Your Data

You have the right to request access to, correction of, or deletion of the personal data we hold.

Common Questions About Your Privacy at dpdoos

We know privacy policy documents can raise more questions than they answer. Below you will find straightforward answers to the questions our account holders in India ask most often about how their data is collected, used, and protected on dpdoos.

We collect your name, email address, date of birth, and contact details at registration. Once you make deposits via UPI or Paytm, we also capture transaction reference numbers to maintain accurate account records as required by law.

We share data only with service providers essential to running your account — such as payment processors like UPI and PhonePe networks — and only to the extent needed. We never sell your personal data to advertisers or unrelated third parties.

After account closure, we retain your data for the period required under applicable Indian law. Once that period expires, all personal identifiers are securely deleted from our active databases and backup systems.

Yes. Submit a data access request via live chat or email from your registered address. We will verify your identity and deliver a copy of your stored personal data within the timeframe set out in our policy, typically within 30 days.

Cookies help us keep your session active and remember your account preferences. You may disable non-essential cookies through your browser settings at any time. Disabling essential session cookies may affect your ability to stay logged in.

Contact our support team immediately via live chat — available inside your account — or send an email to our privacy team. We will investigate, secure your account, and notify you of any confirmed breach in line with applicable regulations.

Access to dpdoos is available where local law permits. The same privacy protections described in this policy apply across all regions. If local regulations impose additional requirements, we follow the stricter standard to protect your data.