Reference

dpdoos Terms & Conditions for Your Account

These Terms & Conditions set out the rules that govern every account opened on dpdoos, including how you access the lobby, how deposits and withdrawals are processed via…

Applies to all account holdersUPI, Paytm, PhonePe coveredJurisdiction-dependent accessUpdated terms notified by emailGoverned by applicable law
dpdoos dpdoos Terms & Conditions for Your Account
TERMS CONTACT PATHS

Reach Us About These Terms

Email Support Send your Terms & Conditions queries to our dedicated support address. We respond within 24 hours on business days and can clarify any clause, eligibility question, or account restriction you have encountered.
Live Chat Open the live chat window directly from your account dashboard to speak with a support agent about any term you want explained. Chat is available daily and agents can escalate disputes to the compliance team on your behalf.
Help Centre Our Help Centre contains plain-language summaries of every major clause in these Terms & Conditions, including sections on account eligibility, payment rules, and what happens when a term is updated or disputed.
HOW WE HANDLE THIS

How dpdoos Applies These Terms Fairly

We operate these Terms & Conditions transparently so that every account holder knows exactly where they stand.

Data Retention Policy

We retain your account data for the period required by applicable law.

Cookie Handling

dpdoos uses session and analytics cookies governed by these Terms & Conditions.

Account Security Obligations

You are responsible for keeping your login credentials secure.

Identity Verification Steps

Before processing your first withdrawal via UPI, Paytm, or PhonePe, we verify your identity under these terms.

Requesting Term Amendments

If you believe a clause in these Terms & Conditions is unclear or has been applied incorrectly to your account…

Who to Contact for Disputes

Formal disputes about how these Terms & Conditions were applied to your account should be directed to our compliance team…

Your Questions About These Terms Answered

The questions below cover the clauses account holders ask about most — from eligibility and access to payment conditions and how to close an account under these Terms & Conditions.

Yes. Completing the account registration process on dpdoos constitutes your acceptance of the current Terms & Conditions. You cannot proceed to the lobby, deposit via UPI, or place any activity until acceptance is confirmed.

We will notify you by email before any material change takes effect. Continuing to use your account after the effective date means you accept the updated terms. If you disagree, close your account before the revision date.

Access depends entirely on whether the activity is permitted under the local law that applies to your specific region or state. Where local law permits, you may access the lobby; where it does not, access is restricted under these terms.

Deposits via UPI, Paytm, and PhonePe are subject to the payment conditions set out in these terms. Funds are credited once the payment provider confirms the transaction, usually within minutes, though bank processing times are outside our control.

If we suspend your account, we will send you a written explanation by email within 24 hours. You may appeal by contacting our compliance team. Any balance in your account at the time of suspension is held safely pending resolution.

Email our support team with the subject line 'Data Request' from the address linked to your account. We will provide a summary of the personal data we hold within ten business days, in line with applicable data-handling law.

Prohibited conduct includes creating multiple accounts, submitting false identity documents, using automated tools to access the lobby, and any activity that violates applicable Indian law. Accounts found in breach may be closed without prior notice.